How to Hard reset the multimedia? (AKA - annoying local dealer app) - Mitsubishi Eclipse Cross Forum
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post #1 of 16 (permalink) Old 04-02-2019, 03:34 AM Thread Starter
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Question How to Hard reset the multimedia? (AKA - annoying local dealer app)

Hello friends,

Just recieved my EC.
The local dealer added a stupid app that coorespondes with the original system but completly messes with the bluetooth and android auto.
I have tried to do a reset to factory from the settings menu but it did not remove it.
is there any other way to get rid of this app?

Thanks.
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post #2 of 16 (permalink) Old 04-02-2019, 07:48 PM
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That's interesting to know that the dealer was able to hack the unit to include their own app.

I have asked the question about hacking the unit on a few tech sites and so far, nothing.

Just get the dealer to remove it.
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post #3 of 16 (permalink) Old 04-03-2019, 03:02 PM
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You could try disconnecting the negative battery terminal to try and hard reset the system. Not sure if that will wipe the storage/saved apps though. Might have to revisit them to have it uninstalled properly.
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post #4 of 16 (permalink) Old 04-03-2019, 06:49 PM
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What is the name of this app?
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post #5 of 16 (permalink) Old 04-03-2019, 11:31 PM
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Quote:
Originally Posted by mtgtnt View Post
What is the name of this app?
Yes, I would also love to know more about it.

Can you attach a picture of the screen showing the app please?

I somehow don't think Mitsubishi would approve of a dealer messing with the unit?
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post #6 of 16 (permalink) Old 04-04-2019, 06:28 AM Thread Starter
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Quote:
Originally Posted by mtgtnt View Post
What is the name of this app?
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Originally Posted by oldsalt View Post
Yes, I would also love to know more about it.

Can you attach a picture of the screen showing the app please?

I somehow don't think Mitsubishi would approve of a dealer messing with the unit?
So, its not an app, actually they somehow added Android to the system that communicates with the original software via android auto, i am attaching a video.
also i have spoken with the dealer (Israel btw) and he said that they can remove it but at a fee and also becuase its a lease i will need to install it back also with a fee lol.. i guess i will have to accept it at least untill someone can figure out how to remove it..

https://drive.google.com/open?id=1lF...gNFq-pW-TfuBbO
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post #7 of 16 (permalink) Old 04-04-2019, 07:56 PM
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I would contact Mitsubishi direct and as this appears to be extortion.

It's difficult for me to see what it actually is as it's not in my language, did you have an android phone connected?

Is it a hacked version of android auto? If so, I don't think google would be too happy if they knew.
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post #8 of 16 (permalink) Old 04-05-2019, 03:51 AM
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My Android Auto looks nothing like this. When you connect your phone, the apps you see on the screen are apps installed on your phone, correct? Or are they apps also in the android system in the mitsu?

Im wondering if we all should compare our AA screens. Are dealers/importers doing something different in every location? I will take some pics in a while to share what I see when connecting the phone.

BTW, I have stopped using it as it screws up waze big time. It will just lose GPS or freeze within moments after connecting. However, Google Play will not allow me to install to phone as it says both that my location is not supported nor the phone supported, but I download the APK.
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post #9 of 16 (permalink) Old 04-06-2019, 12:59 AM
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my android auto is the same as this, just standard I think
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post #10 of 16 (permalink) Old 04-06-2019, 02:58 AM
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Mine is the same. I wonder what llh has.
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