[MazGan]

Hey all.

Few days ago my bluetooth stopped working.
The car does willnot show on my phones bluetooth search, and doesnt have "Unit Name" and "Unit Address" in the pairing page.
In addition to that, when I connect my android phone, the andriod auto opens in my phone, displays an error on the screen, exits on phone and repeats until i plug out my phone. It worked before.

I will add some photos for you.

You will see for some reason the BTmoudle doesn't show it's connected.
and I have many error codes, 2013 mainly and 1061. could not find anything about them on the internet.

Thanks very much!

 

[DibbyDibbyDJ]

Try disconnecting the battery negative cable..... Then reconnect.

It might work, but you look like you need a repair for your SDA

 

[AmberBamber]

How did you go?
As of this morning I am having this same issue.
I have had no issue for the last 11 months, then today. It has just decided to stop working.

 

[Lunatic59]

What phones do you guys have? Do you know the version of Android and/or if you recently updated the system?

 

[AmberBamber]

I have a Samsung galaxy note 20 ultra.
My operating system was last updated on the 31st of December 2020. So not a recent update.

 

[Lunatic59]

Hmmm, the traditional way to fix Bluetooth pairing errors is to find the device under the list of Bluetooth devices on your phone and remove it. Restart your phone and go through the pairing process again. You could also see if, when you put the head unit into pairing mode, a different phone can find it.

 

[AmberBamber]

Hmmm, the traditional way to fix Bluetooth pairing errors is to find the device under the list of Bluetooth devices on your phone and remove it. Restart your phone and go through the pairing process again. You could also see if, when you put the head unit into pairing mode, a different phone can find it.

Thank you.
I did try unpairing are re-adding, but like MazDan, now my phone can't find the Mitsubishi motors.
I will try tomorrow with my old phone and see if I have any luck there.

 

[Lunatic59]

Thank you.
I did try unpairing are re-adding, but like MazDan, now my phone can't find the Mitsubishi motors.
I will try tomorrow with my old phone and see if I have any luck there.

Did you put the car in pairing mode?

 

[AmberBamber]

Yes I did.

I had up the New Bluetooth Registration screen.

Not having any luck with my Galaxy note 9 either.

 

[AmberBamber]

Just an update.

I ended up going to the dealership.

I need a new head unit, which will be replaced under warranty, but is a bit of a pain in the butt.

 

[Telferstr]

Ah well, at least you will have it sorted and working the way it should. What was the fault in the head unit, did the dealer say what they had found wrong..

 

[AmberBamber]

They didn't say.
Just told me it would be replaced under warranty and allow them 1-2 weeks to receive the part.

 

[DibbyDibbyDJ]

If AmberBamber diag screen was the same as the picture above, then its simply an internal error. Even though the screen is showing the SDA connections with other components, they are all actually inside the one unit, and a NG (no good) response means an internal failure, which is not a dealer repair, so an exchange unit is fitted.

 

[Stlywe]

Hey everybody,
Mine just started doing this exact same thing yesterday. Can't find the EC to reconnect the Bluetooth.

Did the dealership ever tell you what the problem was? Has everyone ended up needing to replace the head unit?

Thanks!

 

[MazGan]

Hey everybody,
Mine just started doing this exact same thing yesterday. Can't find the EC to reconnect the Bluetooth.

Did the dealership ever tell you what the problem was? Has everyone ended up needing to replace the head unit?

Thanks!

Hey,

The dealership replaced it and now it works.

 

[Stlywe]

Hey,

The dealership replaced it and now it works.

How long was the warranty coverage on that? I'm guessing it's an electronics thing?

 

[MazGan]

How long was the warranty coverage on that? I'm guessing it's an electronics thing?

If I am not mistaken 2 years.

 

[Stlywe]

If I am not mistaken 2 years.

I'll be calling the dealership tomorrow. Thank you!

 

[Stlywe]

New head unit needed for mine too. Hoping it doesn't take months to get one in 😕. Hope everyone has had smooth sailing since getting it replaced 🤞

 

[Raanan]

Hey,

The dealership replaced it and now it works.

Shalom
Can you explain what the dealership replaced? We have same issues the multimedia system