bluetooth error

7122 Views 22 Replies 9 Participants Last post by philspock, 6 d ago

MazGan

Discussion Starter · Jan 23, 2021

3

Hey all.

Few days ago my bluetooth stopped working.
The car does willnot show on my phones bluetooth search, and doesnt have "Unit Name" and "Unit Address" in the pairing page.
In addition to that, when I connect my android phone, the andriod auto opens in my phone, displays an error on the screen, exits on phone and repeats until i plug out my phone. It worked before.

I will add some photos for you.

You will see for some reason the BTmoudle doesn't show it's connected.
and I have many error codes, 2013 mainly and 1061. could not find anything about them on the internet.

Thanks very much!

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1 - 20 of 23 Posts

DibbyDibbyDJ

· #2 · Jan 24, 2021

Try disconnecting the battery negative cable..... Then reconnect.

It might work, but you look like you need a repair for your SDA

AmberBamber

· #3 · Jan 25, 2021

How did you go?
As of this morning I am having this same issue.
I have had no issue for the last 11 months, then today. It has just decided to stop working.

Lunatic59

· #4 · Jan 25, 2021

What phones do you guys have? Do you know the version of Android and/or if you recently updated the system?

AmberBamber

· #5 · Jan 25, 2021

I have a Samsung galaxy note 20 ultra.
My operating system was last updated on the 31st of December 2020. So not a recent update.

Lunatic59

· #6 · Jan 25, 2021

Hmmm, the traditional way to fix Bluetooth pairing errors is to find the device under the list of Bluetooth devices on your phone and remove it. Restart your phone and go through the pairing process again. You could also see if, when you put the head unit into pairing mode, a different phone can find it.

AmberBamber

· #7 · Jan 25, 2021

Lunatic59 said:
Hmmm, the traditional way to fix Bluetooth pairing errors is to find the device under the list of Bluetooth devices on your phone and remove it. Restart your phone and go through the pairing process again. You could also see if, when you put the head unit into pairing mode, a different phone can find it.

Thank you.
I did try unpairing are re-adding, but like MazDan, now my phone can't find the Mitsubishi motors.
I will try tomorrow with my old phone and see if I have any luck there.

Lunatic59

· #8 · Jan 25, 2021

AmberBamber said:
Thank you.
I did try unpairing are re-adding, but like MazDan, now my phone can't find the Mitsubishi motors.
I will try tomorrow with my old phone and see if I have any luck there.

Did you put the car in pairing mode?

AmberBamber

· #9 · Jan 27, 2021

Yes I did.

I had up the New Bluetooth Registration screen.

Not having any luck with my Galaxy note 9 either.

AmberBamber

· #10 · Feb 3, 2021

Just an update.

I ended up going to the dealership.

I need a new head unit, which will be replaced under warranty, but is a bit of a pain in the butt.

Reactions: 3

Telferstr

· #11 · Feb 3, 2021

Ah well, at least you will have it sorted and working the way it should. What was the fault in the head unit, did the dealer say what they had found wrong..

AmberBamber

· #12 · Feb 3, 2021

They didn't say.
Just told me it would be replaced under warranty and allow them 1-2 weeks to receive the part.

DibbyDibbyDJ

· #13 · Feb 3, 2021

If AmberBamber diag screen was the same as the picture above, then its simply an internal error. Even though the screen is showing the SDA connections with other components, they are all actually inside the one unit, and a NG (no good) response means an internal failure, which is not a dealer repair, so an exchange unit is fitted.

Stlywe

· #14 · Jun 29, 2021

Hey everybody,
Mine just started doing this exact same thing yesterday. Can't find the EC to reconnect the Bluetooth.

Did the dealership ever tell you what the problem was? Has everyone ended up needing to replace the head unit?

Thanks!

MazGan

Discussion Starter · #15 · Jun 29, 2021

Stlywe said:
Hey everybody,
Mine just started doing this exact same thing yesterday. Can't find the EC to reconnect the Bluetooth.

Did the dealership ever tell you what the problem was? Has everyone ended up needing to replace the head unit?

Thanks!

Hey,

The dealership replaced it and now it works.

Stlywe

· #16 · Jun 29, 2021

MazGan said:
Hey,

The dealership replaced it and now it works.

How long was the warranty coverage on that? I'm guessing it's an electronics thing?

MazGan

Discussion Starter · #17 · Jun 29, 2021

Stlywe said:
How long was the warranty coverage on that? I'm guessing it's an electronics thing?

If I am not mistaken 2 years.

Stlywe

· #18 · Jun 29, 2021

MazGan said:
If I am not mistaken 2 years.

I'll be calling the dealership tomorrow. Thank you!

Stlywe

· #19 · Jul 8, 2021

New head unit needed for mine too. Hoping it doesn't take months to get one in 😕. Hope everyone has had smooth sailing since getting it replaced 🤞

Raanan

· #20 · Jan 27, 2022

MazGan said:
Hey,

The dealership replaced it and now it works.

Shalom
Can you explain what the dealership replaced? We have same issues the multimedia system

1 - 20 of 23 Posts