There is a software update for the ACC/FCM on this model. Have you had yours done? If you have been to dealer for service, then they would/should have done it automatically.
Cruise conrol and emergency braking problems
Hi, we have a 12/18 EC that will not hold cruise control spend on undulating roads.If set to say 110 it will slow going down a gentle hill to say 94, stay there on the up hill for a few seconds then race to 118 well over the set speed setting.This is when the radar cruise is not picking up vehicles close by. The other problem is the emergency braking ,when set on cruise control it will activate the brakes by its self when you are merging from two lanes to one lane.It seams to pick up the vehicles coming from the opposite direction and jams on the brakes.Both these problems have been raised at the selling dealer who says that they are not a problem.No so good with a truck on your tale, location is Victoria Australia
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Hi, it was serviced 6 weeks ago,i did ask about any update and they said there was none,i will ask today, thank you
There are several TSB's which could be applicable. Here's the list 2019 Mitsubishi Eclipse Cross TSBs | CarComplaints.com if you can find one that closely describes your condition, just show it to your dealer.
Thank you , will check it out,
Hope you get it sorted out okay Wassa, not a good situation at all. Must admit I have not used the cruise control all that much these days, as I find it more comfortable to just drive normally and be in control of things.
Please let us know how you get on and whether we should all be concerned about this issue.
Please let us know how you get on and whether we should all be concerned about this issue.
Thank you, i spent an hour with the service manager and watched him connect the lap top to the car.All updates were done and showed no issues.He did note that the issues i have are covered in the instruction manual and make it impossible to get them fixed as it says things like don,t use cruise on hilly roads as it won,t be able to maintain speed and the same with emergency braking as that many thinks noted affect the outcome.Strange that the Mazda cx5 set up which i drove for a weekend had None of these issues., cheers from Oz
If my car did that (emergency brake for no reason) I'd be thinking everyday to get rid of car. Forget updates.
I was looking around the engine bay yesterday and underneath the car and it did appear like some effort was made, torque marks everywhere, hopefully for quality control. It's surprising to hear shit like this.
I was looking around the engine bay yesterday and underneath the car and it did appear like some effort was made, torque marks everywhere, hopefully for quality control. It's surprising to hear shit like this.
I've seen some of this, but not so extreme. And, it's usually on a rainy day which seems to confuse the radar/camera for both lane drift and collision sensing -- I would assume the adaptive cruise would be equally affected if I used it more often. In my neighborhood there is a road that is fairy straight that dips and takes a left bend right as I approach my turn. This is a residential neighborhood so people park on the street and if anyone is parked on that inside curve, I almost always will see the BRAKE warning light as I approach.
From a technical standpoint, it's doing exactly what it was designed for. I am travelling in a straight line and approaching a stationary object. The car doesn't "see" the upcoming curve, or the approaching decline so it thinks I am headed for a collision. If I kept straight I would hit the car, but I follow the curve to the left and the light goes out. It never engages the brakes, just issues the warning.
On rainy days, there are a few hills that have triggered the brake warning as I approach the bottom. I suppose the road surface is more reflective to the radar when wet and the car thinks the bottom of the hill (and subsequent rise) is actually an obstacle in front of me, until the road levels out enough so the reflection is no longer there. I could see adaptive cruise doing the same thing and slowing you down when there is no one in front of you.
From a technical standpoint, it's doing exactly what it was designed for. I am travelling in a straight line and approaching a stationary object. The car doesn't "see" the upcoming curve, or the approaching decline so it thinks I am headed for a collision. If I kept straight I would hit the car, but I follow the curve to the left and the light goes out. It never engages the brakes, just issues the warning.
On rainy days, there are a few hills that have triggered the brake warning as I approach the bottom. I suppose the road surface is more reflective to the radar when wet and the car thinks the bottom of the hill (and subsequent rise) is actually an obstacle in front of me, until the road levels out enough so the reflection is no longer there. I could see adaptive cruise doing the same thing and slowing you down when there is no one in front of you.
Hi Wassa, my Esteem is experiencing emergency braking (with and without cruise control) which is due to oncoming traffic. Braking has been harsh enough to put my car into a skid. How did you go getting this issue attended to? Was it resolved?Hi, we have a 12/18 EC that will not hold cruise control spend on undulating roads.If set to say 110 it will slow going down a gentle hill to say 94, stay there on the up hill for a few seconds then race to 118 well over the set speed setting.This is when the radar cruise is not picking up vehicles close by. The other problem is the emergency braking ,when set on cruise control it will activate the brakes by its self when you are merging from two lanes to one lane.It seams to pick up the vehicles coming from the opposite direction and jams on the brakes.Both these problems have been raised at the selling dealer who says that they are not a problem.No so good with a truck on your tale, location is Victoria Australia
I have a MY21 Eclipse Cross, I have experienced the same braking under cruise control many times. The car is under 2 months old. I too have been break checking vehicles on merging at 110km/hr including a b-double doing 110km/hr when my car slowed to 40km/hr, with no oncoming cars or cars in front of me. Other issues include stopping in the right lane for a car turning left in the third lane from me. I am terrified. My service people are guessing it is a camera calibration or radar calibration issue, unheard of ever before. I have also slowed down for a big dark tree off the side of the road and tree shadows. I am not confident they will solve it, having seen it is NOT new.Hi, we have a 12/18 EC that will not hold cruise control spend on undulating roads.If set to say 110 it will slow going down a gentle hill to say 94, stay there on the up hill for a few seconds then race to 118 well over the set speed setting.This is when the radar cruise is not picking up vehicles close by. The other problem is the emergency braking ,when set on cruise control it will activate the brakes by its self when you are merging from two lanes to one lane.It seams to pick up the vehicles coming from the opposite direction and jams on the brakes.Both these problems have been raised at the selling dealer who says that they are not a problem.No so good with a truck on your tale, location is Victoria Australia
Russ
No new updates at this stage,service department cant help they say.Couple of days ago we we nearly rear ended again while on cruise as it detected old lines from years ago.Camera has been replaced in windscreen but just the same.Cruise is useless as in wont hold a speed on any undulating road in it will under speed by 10 k the over speed by 10.Hi Wassa, my Esteem is experiencing emergency braking (with and without cruise control) which is due to oncoming traffic. Braking has been harsh enough to put my car into a skid. How did you go getting this issue attended to? Was it resolved?
Hi Waze, I believe mine isn’t seeing lanes to make these bad decisions, not seeing cars coming towards me either. Just making bad decisions like stopping when cars in right lane (straight road) slow to turn right at intersection, and other problems.No new updates at this stage,service department cant help they say.Couple of days ago we we nearly rear ended again while on cruise as it detected old lines from years ago.Camera has been replaced in windscreen but just the same.Cruise is useless as in wont hold a speed on any undulating road in it will under speed by 10 k the over speed by 10.
Tomorrow car is in for service. Camera and radar to be calibrated. I took my dash cam off because they said it and e-tag may cause issues, still happens.
Wish me luck!
Russ
Wazza, I forgot to mention, with bright sun on my windscreen I can see some zones of the windscreen has crazing in the glass. It is quite extensive and may cause multiple images of it is in front of the camera.No new updates at this stage,service department cant help they say.Couple of days ago we we nearly rear ended again while on cruise as it detected old lines from years ago.Camera has been replaced in windscreen but just the same.Cruise is useless as in wont hold a speed on any undulating road in it will under speed by 10 k the over speed by 10.
Russ
I initially had issues with my EC Exceed with my e-tag. So much so, I used to keep the tag in the console and hold it near the window when needed but recently I had it replaced with an upon-to-date version and I no longer have issues with errant reports. The new tag is larger and may have better shielding but I used it yesterday on motorways in Sydney attached to the window near the sensor/cameras. The beep on the new tag is louder and more easily heard as well...I took my dash cam off because they said it and e-tag may cause issues, still happens.
Good luck with your issues.If you have some positive results let me know so i can pass it on to the service manager, cheersHi Waze, I believe mine isn’t seeing lanes to make these bad decisions, not seeing cars coming towards me either. Just making bad decisions like stopping when cars in right lane (straight road) slow to turn right at intersection, and other problems.
Tomorrow car is in for service. Camera and radar to be calibrated. I took my dash cam off because they said it and e-tag may cause issues, still happens.
Wish me luck!
Russ
I am Russ,I have a MY21 Eclipse Cross, I have experienced the same braking under cruise control many times. The car is under 2 months old. I too have been break checking vehicles on merging at 110km/hr including a b-double doing 110km/hr when my car slowed to 40km/hr, with no oncoming cars or cars in front of me. Other issues include stopping in the right lane for a car turning left in the third lane from me. I am terrified. My service people are guessing it is a camera calibration or radar calibration issue, unheard of ever before. I have also slowed down for a big dark tree off the side of the road and tree shadows. I am not confident they will solve it, having seen it is NOT new.
Russ
We removed the dash cam and no better! The car slows and breaks randomly. Often when I change lanes in front of fast moving vehicles. It drops from 110km/h to 70 or 60 or 50 km/hr. Scares the crap out of me. Often I hit the accelerator trying to get out of the way of vehicles BUT it is unresponsive as the cruise is slowing or breaking. I am honestly scared it will cause an accident. Be aware, I may be in front of you on the highway.
Russ
I am experiencing cruise control behaviour very similar to Wassa and others. (I realize it may be a little late to revive this 'old' thread.)Hi, we have a 12/18 EC that will not hold cruise control spend on undulating roads.If set to say 110 it will slow going down a gentle hill to say 94, stay there on the up hill for a few seconds then race to 118 well over the set speed setting.This is when the radar cruise is not picking up vehicles close by. The other problem is the emergency braking ,when set on cruise control it will activate the brakes by its self when you are merging from two lanes to one lane.It seams to pick up the vehicles coming from the opposite direction and jams on the brakes.Both these problems have been raised at the selling dealer who says that they are not a problem.No so good with a truck on your tale, location is Victoria Australia
I have an EC PHEV Exceed purchased new in Feb 2022. We have just completed a 20,000km trip around Australia. The cruise control was engaged at 95kph for most of the trip. We were towing a 850-900kg camper trailer. At 100kph, higher fuel consumption compromises the range available from the 45L tank. Fuel stops can be up to 400km apart. A 15L fuel reserve carried on the camper was accessed twice.
Around 80% of the time, the cruise control held a tight tolerance of +1kph cresting hills/rises and -2kph going through dips or at the start of a climb. If the speed control was tight at the start of a driving session it stayed tight. The rest of the time the cruise control maintained tight overspeed control of +1kph but, coming out of a dip or at the start of a climb, the speed would consistently decay to 84-87kph before recovering. If poor speed control was evident at the start of a driving session, then it remained that way. Briefly pulling over and rebooting the car (switch off/on) did not resolve the issue. At the start of a day or after fuel and other stops, it was not possible to knowing whether speed control was going to be tight or slack.
The vehicle also exhibits momentary braking when lane merging with cruise control engaged in the presence of oncoming traffic. The behaviour is common at the end of overtaking lanes and occurs whether the traffic indicator is on or off during the lane change and whether or not there are close dashed line markings in the merging zone. (Western Australia doesn't have close-dashed lane markings in the merging zone at the end of overtaking lanes.) Typically, the braking washes off about 20kph.
I have not yet discussed the issue with a Mitsubishi dealer. Also, the windscreen was cracked half way through our trip and is soon to be replace. I will be interested to see if the sensor realignment done during the windscreen replacement, changes the cruise control behaviour.
I have a 10/22 EC Exceed. Apart from one issue, adaptive cruise works really good, holds it speed up and down hills and mountains. But I have the same issue when merging from two lanes to one. It's a bit scary to feel the car suddenly slow down, especially for the cars behind me. The dealer said he'd never heard of this before. I have learned to cancel my ACC as I merge and reset it once I am back to one lane (as opposed to re-engaging it to it's previous pre-set speed. I am flat out ATM with stuff, but will be talking to the dealer after Anzac weekend. Talking with friends who hired a car in Sydney (a Mazda) they said the encountered the same issue. Bizarre,Hi, we have a 12/18 EC that will not hold cruise control spend on undulating roads.If set to say 110 it will slow going down a gentle hill to say 94, stay there on the up hill for a few seconds then race to 118 well over the set speed setting.This is when the radar cruise is not picking up vehicles close by. The other problem is the emergency braking ,when set on cruise control it will activate the brakes by its self when you are merging from two lanes to one lane.It seams to pick up the vehicles coming from the opposite direction and jams on the brakes.Both these problems have been raised at the selling dealer who says that they are not a problem.No so good with a truck on your tale, location is Victoria Australia
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