Yeah, it's a sad plight. But, FWIW, try to stay away from small ones. You need to attach yourself to a reputable one. And, I regret to say this - but you want a large dealership when it comes to service. Small ones, especially the new ones, may not have the right people there who know the vehicles themselves. Most mechanics at smaller dealerships might be okay - can read a manual, and can wrench to torque specs. But the true veteran techs --- the ones you want --- chances are, they've taken up residence in larger dealerships.
I don't know NY like I do the South, but generally speaking Mitsubishi dealerships are both starved and hungry these days. Again, hate to sound unfair, but would you look for hungry contractors to build your masterpiece million-dollar mansion? Would you entrust your Bugatti to a Jiffy Lube? A bit dramatic, but that's what I mean. In many cases, you want to be "a number" - because dealerships who are "hungry" will look at a wrecked car in the Service bay and make you an instant target for a new sale.
I say this from experience - my sister in law is having issues right now with a dealership fixing a fender bender, and now saying they've got a bent frame --- AFTER parts were ordered. Can you hear a, "cha-ching" in the background? Our suspicion is, next thing we'll hear is, "we need to total it."
They are NOT a body shop. (In fact, the facility looks like a steel structure that reminds me of your typical used car dealership building. That's how bad the optics looked once I checked it out.) Their Service Department receiving bay was an awning. Not kidding you. I don't know where and how they actually work on vehicles without a dedicated bay!
Tow truck took the vehicle there right after the incident. She's now stuck in insurance claims land.
Point is, they're not even close to qualified to ascertain that this is a car with a bent frame. For all we know, their alignment guy might not know how to align a fucking wheel properly. Or that they don't know how to fix it, like real gearheads would. And by that I mean not by looking at a manual.
Anyway, that's my cautionary tale of the evening. I hope you get the right fix for your situation.
As an ulterior moral of the story here - if you don't want to get "screwed", take the time to know your vehicle, your business, and the support structures around you. It's like, if I know I'm flying close to, or around NY in the winter time, I'd avoid LGA at all costs. In this case, know the good dealerships from the bad - at least, get a good feel for what's right for you. The ones you feel you can trust and build a relationship with.
My sister-in-law is ex-military, tough as nails, and is a fighter. Far from a damsel in distress. But she isn't in the slightest bit mechanically inclined. Not a shortcoming, but she knows just enough to get by - to know she's getting screwed over. And she regrets making this split-second "transactional" error. Because she might be out of a car, and start from scratch with a new car note (she does have gap insurance, but still - 2.5 years lost on a 5-year note). If she just inquired a bit more about where the car was going, instead of letting the truck driver make the call to the closest dealership available, we might have been able to avoid this whole shennanigans.