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We purchased a used Eclipse Cross (ex demonstration) in February however we are currently having an issue with the Driver side car mirror. After parking normally I noticed that initially both car side mirrors were not moving back in position fully. I therefore had to manually put them back in position for safety. However whilst the passenger side mirror has returned to normal the driver side mirror does not retract. Has anyone else experienced a similar issue? As the Mitsubishi dealer are trying to suggest that this was caused by external damage and not an electrical fault. I’ve also been informed that Mitsubishi also deny any issues of this kind with this vehicle.
 

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Hi Pmb,
On the very odd occasion my mirrors have remained in the closed/parking position, but to date have always opened properly by turning the ignition off and back on again any time this has happened. It has only happened once or twice at the most in the 12months I have owned the car. I put it down to a minor glitch in the system. Your dealer does sound a bit unhelpful, and too quick to pass on the blame without a proper examination of the car.. Dump them if possible and seek out a better dealer/agent for Mitsubishi, as they are out there.
Where in the UK are you, as I'm sure there are more helpful ones available to you.
This should not be necessary, but if you have a WD40 spray can, try spraying some of this lubricant around and into the swivel area, which could well be slightly seized, and by doing this could cure the problem.
Oh, and bye the way, a very warm welcome to the Forum and hope you enjoy and find it interesting and helpful.
 

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I've worried about this since purchase. But let them remain set yo fold in/out. I haven't had any problems so far. Can you hear anything moving when you press the fold button on the door? That would help isolate the problem. I would go into settings and change the setting so they stop retracting every time and just stay open while you fight with the dealer over it.
 

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The use of wd40 would cause more harm than good... wd40 will remove existing lubricant/grease and while it may free up for now ...it will definately seize in near future for lack of lube...remember wd40 evaporate quickly
 

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Hi Pmb.
I'm not saying you have the same issue as I had last year but it may be related.
One day I noticed the driver door mirror was folding in to far and had rubbed of a small area of paint. on closer inspection I could see a small dent in the door under the paint damage. There was no visible damage or marks to the mirror.
I had the same reply as you from Mitsubishi.
I took the cover off the mirror to investigate and found a plastic part had broken off. It was a substantial and strong part of the mounting hardware that acted as a stop for the mirror and as this was broken, the mirror was folding in too far and rubbing the paintwork.
As there was also the dent in the door, I have to conclude that the mirror was hit hard enough for it to have broken the stop and impacted with and dented the door.
If you gently prise the mirror cover off with a plastic pry tool you can easily see if anything has been broken or damaged.
Dave.
 
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