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Anyone have the latest update (or the update that fixed bluetooth) for the smartphone link display? I cannot find where to download it at all.
 

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Anyone have the latest update (or the update that fixed bluetooth) for the smartphone link display? I cannot find where to download it at all.
I don't think it's a user update Japin. The dealer will need to plug in and do it.
 

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There has been much discussion in the past twelve months or so on this subject. Updates are only available via the dealer network. My EC is version U which has some extra features and many members are only only version B. One of our late members, oldsalt, had a running battle with Mitsubishi Australia trying to get an update to version U but Mitsubishi refused. He was so disgusted with the outcome, and Mitsubishi's attitude, he sold his EC and moved to another marque. I haven't seen any new version discussions in the forums I follow and I doubt Mitsubishi is even interested. You need the Mitsubishi M.U.T tools to be able to install any update. It wouldn't be a user installable option unfortunately...
 

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Yeah, here in the US, buyers of the Cross upon initial release have just started getting emails about "renewing" subscriptions to Mitsubishi Connect, as the included 2y subscriptions have finally run their course. The app has been updated, but reliable connectivity to Service has not.

I know this isn't quite the same - but it's all about firmware updates through the head unit and Mitsubishi Connect. Nothing from Mitsubishi.

And yet you want to generate residual subscription income from this crap?

How about you fix some of the basics first --- like touchpad controls (Android Auto, ever since launch), and being able to frickin' connect to your vehicle via your mobile service. Stuff that, if you're going to point out as a key feature / selling point --- you'd best ensure works at its most basic level.

Fantastic job bringing the future of Mitsubishi Smart Connectivity to market, these new generation of engineers and Marketing folk.
 

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When I get my first "reminder" to renew I will be expressing my concerns rather vocally in much more public forums.
 

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Yeah, man. I completely let it rip when I got the survey. Not like they're going to do anything.
I know MMC, before the Pandemic hit, partnered up with some Israeli firm to help streamline their connected vehicle services. Dunno what came of that. If they were smart about it, they'd try to fix that before the next iteration of vehicles came out. It's a good call. Meh... doubtful on the follow-through. Same old, same old with MMC.
 

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To be fair, are there any auto manufacturers who keep up-to-date with the onboard software? Even when there are updates, you either have to beg the dealer to install them, or educate them that they exist. My Wife's '19 Cherokee had a problem with the infotainment system ... which controls climate as well ... and started going crazy, changing radio stations and turning on and off the heat/AC/heated seats etc. as if an octopus were tapdancing on the touchscreen. I did a little research and found that there was an update that addressed this but the dealer never heard of it (or so they said.)
 

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Just saw this now. Well, from past experience, good Service Advisors would be able to look up TSBs (Technical Service Bulletins) for your vehicle and check for any updates to firmware, or recalls. This is one of the things that, personally, one of the behaviors that distinguish a "good" Service Department or Service Advisor from the rest. Every time you take your car in for an oil change, inspection, or any other service - an Advisor can check for TSBs.

Now, whether your local SA checks is a matter of SOPs at your dealership. I will sympathize that, even for myself, it's been a good while since I've been to a top-notch dealership (I so miss Houston. Really. And even at that, today, the quality of Mits Service Departments, techs, and SAs just aren't what they used to be when they used to produce the really good shit that everyone lusted over.)

But, I digress. Every now and then, when I go in for service, I ask whether there are updates. Often the answer is "no". On one hand, that could be a good thing (nothing found that needs fixing). On the other hand, we all have noticed things that need fixing, regardless (you might be familiar with my go-to soapbox item: fucking shitty CVT programming). But, the fact that Mitsu isn't improving on stuff (like, bugs with SDA / Smartphone Link Display Audio, touchpad, Mitsubishi Connect, etc.) to make the ownership experience better --- well, that's just... blasé .

And owners who keep asking or complaining are just what... annoying? Should my parents have named me Karen instead?
Hmmmm...

Yeah. Soapbox suds flow aplenty.
 

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to make the ownership experience better --- well, that's just... blasé .
It's in their best interest to make current owners happy for the simple reason that consumer reviews are becoming increasingly important when buyers are deciding. Two things can really kill a marketing effort ... bad consumer reviews (not reviewer reviews) and getting caught planting overly positive fake consumer reviews.

While improving the customer experience and car performance should be a matter of pride to the engineering department, it should be a priority for marketing and sales.
 
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